In this episode, best-selling author and top producer Paula Pagano from Corcoran Global Living in San Francisco talks about how she started her career in real estate. Paula emphasizes how participating in sales training helped her become the top producer in her office many years in a row. Paula provides tips on how to talk to a client when the relationship is not working. She also emphasizes how important it is for agents to be aware of their strengths and weaknesses and adjusting to those qualities. Last, Paula discusses how to establish a strong emotional bond with the client.